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From21US$ /night
Check-in
26Feb2026Select date
Check-out
27Feb2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

156 Le Thanh Tong Str Bach Dang Ha Long Quang Ninh, Ha Long, Vietnam
-
Near Bai Chay Beach
Great
8.4
8.7
/10
4.1
4.1
/5

Accommodations

Citybay Palace Ha Long Hotel offers 200 well-appointed rooms, each featuring panoramic sea views. The hotel includes a selection of spacious suites equipped with modern amenities, ideal for both leisure and business travelers. Options range from Deluxe Rooms to the expansive Citybay Suite, which provides an exceptional living space overlooking Ha Long Bay.

Dining Options

The hotel's restaurant serves a diverse selection of Asian and Western cuisines for breakfast, lunch, and dinner. Guests can sample fresh seafood dishes sourced from local waters, ensuring a taste of Ha Long's culinary offerings. A rooftop bar offers a unique setting for evening cocktails with stunning bay views.

Wellness Facilities

An on-site spa provides wellness treatments including massages and beauty therapies. The fitness center is equipped with modern exercise machines, helping guests maintain their fitness routines during their stay. A sauna and steam room are available for relaxation and rejuvenation.

Location

Citybay Palace Ha Long Hotel is situated within close proximity to popular tourist attractions, including the iconic Ha Long Bay and the bustling night market. The hotel offers direct access to waterfront activities, allowing guests to explore the beauty of the bay. Nearby, visitors can find options for boat tours and sightseeing excursions.

Meetings and Events

The hotel features well-equipped meeting and conference rooms suitable for various events. Business facilities include high-capacity spaces that can accommodate large gatherings or intimate meetings. Support services are also available to ensure that events run smoothly.

Highlights

Location: Close proximity to Ha Long Bay

Rooms: 200 well-appointed rooms

Dining: Rooftop bar & restaurant

Wellness: On-site spa & fitness center

Meetings: Meeting and conference rooms

Must-do experiences

  • Visit Sung Sot Cave for breathtaking views and stunning formations.
  • Try fresh seafood at the bustling Ha Long Night Market.
  • Take a day cruise to Ti Top Island for a relaxing beach day.
  • Explore the local culture at the Quang Ninh Museum and Library.
  • Taste the signature Cha Muc (squid cakes) from local vendors.
View all

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Deluxe Double Room Bath
2 persons
305 sq. feet 
1 King-size bed
Shower
Heating
Superior Double or Twin Room City View
2 persons
280 sq. feet 
1 King-size bed
Shower
Heating
Deluxe Triple Room City View
2 persons
315 sq. feet 
1 King-size bed
Shower
Heating
Deluxe Double or Twin Room Sea View
2 persons
280 sq. feet 
2 Single beds
Shower
Heating
Click button to see more rooms
Show all rooms
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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Great
8.1/10Review score

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Golf course

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Baby pushchair
  • Children's buffet

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

Citybay Palace Ha Long Hotel offers a delightful dining experience with a focus on local seafood and authentic Vietnamese flavors. Guests can enjoy a modern restaurant with a cozy yet sophisticated atmosphere, perfect for any meal throughout the day.
Citybay Palace Ha Long Hotel Restaurant photo
Citybay Palace Ha Long Hotel Restaurant photo
Citybay Palace Ha Long Hotel Restaurant photo

Restaurant #1

Seafood, Vietnamese, Vegetarian
Ambiance
Modern indoor setting with a warm and inviting atmosphere.
Key Offerings
The menu features an array of exquisite seafood dishes alongside traditional Vietnamese fare, with vegetarian options available. A relaxing bar/lounge area complements dining experiences.
Reservation
Not needed.
Open daily from 06:30 - 21:30.

Citybay Palace Ha Long Hotel Location

156 Le Thanh Tong Str Bach Dang Ha Long Quang Ninh, Ha Long, Vietnam
Map view
156 Le Thanh Tong Str Bach Dang Ha Long Quang Ninh, Ha Long, Vietnam
Nearby
Bridge
Bai Chai Bridge
1100 ft
You enter through the litte alley at the eastern end of Hang Noi st.
Bai Tho Mountain
1100 ft
Lê Quý Đôn
Long Tien Pagoda
1000 ft
Church
Hon Gai Church
1100 ft
Tower
Clock Tower
1200 ft
Cot dong ho
1000 ft
Bai Tho Mountain Top
1100 ft
Restaurants
Fanny Ice cream
1200 ft
Cot Dong Ho Area
Rock House Pizza
2600 ft
No 12 Van Lang Street Hong Gai Ward
Explore Ha Long
Explore Ha Long
Top Attractions
Activities
Dining
Entertainment
Cong Vien Hoa Ha Long
11 minutes walking
A vibrant park featuring lush gardens and playgrounds, perfect for families and relaxation. Scenic views enhance the experience.
Tran Quoc Nghien Temple
10 minutes walking
A serene temple blending culture and spirituality, known for its beautiful architecture and peaceful surroundings.
Quang Ninh Museum
Quang Ninh Museum
20 minutes walking
A modern museum showcasing the rich history of Quang Ninh, featuring interactive exhibits and stunning architecture.
Biking around Bai Chay Bridge
4 minutes driving
Experience biking near Bai Chay Bridge, ideal for thrill-seekers. Rentals available nearby for a scenic ride.
Relaxation at Long Tien Pagoda
4 minutes walking
A peaceful retreat for yoga and meditation, surrounded by beautiful nature. Accessible for a tranquil experience.
Rock House Pizza
Rock House Pizza
10 minutes walking
Casual eatery serving delicious pizzas with a cozy atmosphere. Specialties include local ingredients and creative toppings.
Fanny Ice Cream
5 minutes walking
A charming ice cream shop known for its artisanal flavors and colorful decor. Offers a variety of dietary options.
Clock Tower Roundabout
Clock Tower Roundabout
5 minutes walking
A lively spot featuring local street performances, perfect for families. Often hosts seasonal events and celebrations.
Sun World Halong Complex
Sun World Halong Complex
12 minutes driving
A large amusement park offering rides, shows, and entertainment. Great for couples or families seeking fun activities.
Getting around
City Centre
Ha Long17 min  ·  4600 ft
Airports
Cat Bi International Airport (HPH)80 min  ·  32.9 mi
Van Don International Airport (vdo)87 min  ·  35.9 mi
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Property information and rules
Check-in
from 15:00-23:30
Check-out
from 09:00-12:00
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel Citybay Palace Ha Long provides visitors with a free full breakfast. 
Pets
Pets are not allowed.
Number of rooms:
89

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review score
Based on 20 verified reviews
8.3/10
Great
95%
Recommend
Cleanliness
8.7/10
Comfort
8.3/10
Facilities
8.1/10
Free Wi-Fi
10.0/10
Location
8.6/10
Staff
8.6/10
Value for money
8.7/10
Pros
Helpful staff
Clean rooms
Good breakfast
Cons
Limited elevator
Guest reviews
based on 53 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Citybay Palace Ha Long Hotel
Can the Superior rooms be connected for larger groups or families?
10 November 2024
The Superior room category does not offer connecting options.
Are there connecting rooms available for family stays?
15 December 2024
Yes, connecting rooms can be arranged by booking one Executive room and one Deluxe room. A request to open the connecting door will be needed.
Is breakfast included in the room rates at this hotel?
22 January 2025
Breakfast is included in most room rates, but it's best to confirm at the time of booking for your specific package.
What is the check-in and check-out time for guests?
5 February 2025
Check-in is typically at 14:00, and check-out is at 12:00. Early check-in or late check-out may be available upon request.
Is there a parking facility available at the hotel?
18 March 2025
Yes, the hotel provides parking facilities for guests at no additional charge.
Are pets allowed in the hotel?
9 April 2025
Pets are not permitted within the hotel premises to ensure comfort for all guests.
Does the hotel offer airport transfer services?
25 May 2025
Airport transfer services can be arranged upon prior request, typically for an additional charge.
Is Wi-Fi access available throughout the hotel?
12 June 2025
Complimentary Wi-Fi is accessible in all areas of the hotel, including guest rooms and common spaces.
What is the cancellation policy for bookings?
30 July 2025
The cancellation policy varies depending on the rate type selected; it's advisable to review the specific terms during the booking process.
Are there facilities for business travelers at this hotel?
10 August 2025
Yes, the hotel offers business facilities including meeting rooms and high-speed internet access for corporate guests.

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